Report an Online Dating Scam in Indonesia
You sent money to someone you met through a dating app, and now their explanation keeps changing. You do not have to finish investigating their profile before asking for help. Start with the transaction you actually made and the official channels that can receive your report.
This guide concerns reporting in Indonesia. The same agencies do not necessarily handle cases in other countries.
1. Contact the bank or payment service you used
Open its app or official website yourself and find the support route. Explain that you suspect fraud, identify the transfer, and ask what protective steps are available. Do not follow new payment instructions from the person you are reporting.
For BCA customers, BCA's own guidance points to official support through myBCA or haloBCA and warns against sharing banking secrets or OTPs. Customers of other institutions should use their own provider's official channels.
2. Prepare a short transaction record
OJK's evidence guidance recommends preserving transfer records, dated conversations, and relevant account names or URLs before deleting material.
A simple working note can separate three kinds of information:
- What happened: the request you received and the payment you made.
- What supports it: the original receipt and the relevant conversation.
- What remains unknown: anything you cannot establish from your own records.
Use dates and amounts from the actual receipt. Avoid filling gaps with a name guessed from a photograph or an unrelated account. Keep original evidence intact; if you make an annotated copy, label it as a copy.
3. Understand IASC and police reports
IASC's official FAQ distinguishes financial coordination from a police report and advises reporting to both. It also says that reporting does not guarantee recovery of the money.
Use the official portal's current instructions. Save any reference number you receive and note which organization issued it. If a page will not load, continue contacting your bank and police; do not switch to an unofficial “agent” sent by a stranger.
4. Report the dating profile separately
A report to a dating app concerns the account or conduct on that service. It is not the same as asking your bank to review a payment. Describe the relevant interaction through the app's own support route. Keep a separate note of that submission so the three conversations do not become confused.
You can write a factual outline such as: “We met on this service; this request was made; I transferred this amount on this date; these are the records I have.” This is a writing template, not a real customer case. Replace every part with your own facts.
Keep the reporting process focused
You do not need to keep chatting to obtain a confession. Avoid posting someone's details publicly or asking other users to pursue them. Share sensitive records only through the verified channel that needs them, not in public comments or a general AI tool.
PeekDog does not file an IASC or police report for you, freeze funds, or recover payments. This guide helps organize the next steps. Browse the PeekDog guides for further reading after you have contacted the appropriate services.
Sources checked November 6, 2026. Follow the current requirements of the relevant institution.